Many companies are looking for ways to reduce Information Technology operation cost. Data Center consolidation and outsourcing. Managed services for applications, network, security or server management. Remote Help Desk outsourcing. Major decisions that should be carefully analyzed and reviewed from a future cost and service perspective.
VCG can assist you with making the right decisions for your organization. From the gathering of requirements for developing the RFI/RFP to determining the Service Levels within the contracts, we can help. Our staff members have participated in several projects and programs around the managed services and outsourcing models over the past 15 years and many of the major players in this area. We understand their process, the gaps and what needs to be improved.